Privacy Policy of ForgeCraft CoLab

ForgeCraft CoLab (hereinafter referred to as "we", "us", or "our") is committed to protecting the privacy of our members, workshop participants, and website visitors. This Privacy Policy describes how we collect, use, and disclose information when you use our website, services, and facilities. We operate our coworking and creative spaces from 344 Gates Avenue, New York, New York, 11216, USA.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1. Personal Data You Provide Directly

When you register for a membership, sign up for a workshop, or interact with our site, you may provide us with "Personal Data," which is information that can be used to identify you directly or indirectly. This includes:

• Contact Information: Name, postal address, email address, and telephone number (e.g., +12742959937).
• Membership Details: Information related to your membership type, billing information (e.g., credit card details), and payment history.
• Professional Information: Your profession, company name, and areas of craft interest to tailor our services and networking opportunities.
• Workshop and Event Preferences: Your interests in specific workshops, events, or artisan crafts.
• Communication Content: Any information you provide when communicating with us via email (e.g., [email protected]) or other channels.

1.2. Information Collected Automatically

When you visit our site, we may automatically collect certain information from your device, including:

• Usage Data: Information about how you interact with our online platform, such as pages viewed, time spent on pages, and navigation paths.
• Device Information: Internet Protocol (IP) addresses, browser type, operating system, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide and maintain our coworking membership and craft-focused workspace services, including managing your membership account, processing payments, and granting access to facilities.
• Communication: To communicate with you about your membership, our services, events, workshops, and to respond to your inquiries.
• Personalization: To personalize your experience on our site and within our physical spaces, offering curated content, workshops, and networking opportunities that align with your interests.
• Improvement and Development: To understand how our services are used, conduct research and analytics, and improve existing services and develop new features, workshops, and amenities.
• Marketing: With your consent, to send you promotional materials about our services, events, and partnerships that may be of interest to you.
• Security and Compliance: To ensure the security of our facilities and online platform, prevent fraud, and comply with legal obligations.

3. Sharing Your Information

We do not sell your Personal Data. We may share your information with third parties in the following circumstances:

• Service Providers: With third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, website hosting, and analytics. These parties are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
• Community Partners: With your explicit consent, we may share basic contact information with other members or community partners for networking purposes within the ForgeCraft CoLab community.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA) or the UK, you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

5. Data Security

We implement appropriate technical and organizational measures designed to protect your Personal Data against accidental loss and unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: ForgeCraft CoLab, 344 Gates Avenue, New York, New York, 11216, USA